After the recent changes in the channel arrangements users will find recording on the PRIME channel via the Freeview EPG may not work. This is because there is some key information required by the recorder no longer transmitted. We are working on getting new software to make this work and will release once it is available to us.
In the meantime, recording is still possible via the Wakeup Timer function. Wakeup Timer is available via the "User Settings" menu. Once set, the timer booking will show in the "Record List".
Alternatively, you can still record via the Freeview EPG by using the following method:
1) Change your channel to TV One
2) Bring up the Freeview Guide
3) While in the Freeview Guide, navigate to the guide for the Prime channel or enter 10, to switch the guide to Prime.
4) Navigate to the programme you want to record and book it.
