Some customers may face issues tuning in the channels at initial installation when using a Sky dish.
You can still scan the channels by doing a manual scan. Please use the following steps:
1. Press Menu button
2. Go to System installation and press the OK button
3. Go to Installation and press the OK button
4. Press Green colour button to change the LNB settings
5. Select Optus D1 and change LNB number to 5
6. Go down to 22KHz option and change the setting to OFF
7. Press OK, then press Green colour button,
8. Press the RED colour button and change blind scan to SATELLITE SCAN
9. Press OK, when tuning is finished keep pressing the EXIT button until you exit the menu.
New software will be released to fix this issue.
AH