Wakeup Timer & System Time

[mark]

Hi,
My 4 week old set top box has a couple or problems:-
1) The EPG button fails to work ( the STB fails to flash an ack)
2) The Channel Down fails to work ( as above)
3) When the System time is set as:-
Mode = Auto
SummerTime = On
GMT= +12
and set to NZ time/date the Wakeup time does not wake up at the stated time.
I have the 2 SBS channels and the County  = All free channels.

The Wakeup timer is OK when the System time is set to Manual and all the buttons worked when I 1st installed the unit.

Any ideas or should I take it back to the shop?
 Regards Mark

[admin]

Hi Mark,

1) Which channel are you on when you are pressing the EPG button? Note SBS is not a Freeview channel and EPG button will not function.
2) Channel Up and Down should work. If you are pressing "up" and "down" buttons which are above and below the OK button then they don't have the function to change channels.
3) Carry out a factory default and set to your correct region and then check.

AH