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DTVS-T1 / Re-Stacking of channels on 1 May 2014

« Last post by admin on April 26, 2014, 03:16:13 pm »

We would like to advise that some broadcasters are planning to re-arrange the transmission of their channels. All Freeview Terrestrial receivers and televisions will be affected including the DTVS-T1.

Our advice to all users of DTVS-T1 is to re-tune their receiver after the 1 May 2014 event to ensure correct operation of the receiver.

Please use the following instructions to carry out the process.

https://www.dtvs.co.nz/download/dtvst1/docs/tuning-dtvst1.pdf

HDBuddy / Re-Stacking of channels on 1 May 2014

« Last post by admin on April 26, 2014, 03:14:31 pm »

We would like to advise that some broadcasters are planning to re-arrange the transmission of their channels. All Freeview Terrestrial receivers and televisions will be affected including the HDBuddy.

Our advice to all users of HDBuddy is to re-tune the channels after the 1 May 2014 event to ensure correct operation of the receiver.

Please use the following instructions to carry out the process.

https://www.dtvs.co.nz/download/hdbuddy/docs/tuning-hdbuddy.pdf

Homecast HT3000 / Re-Stacking of channels on 1 May 2014

« Last post by admin on April 26, 2014, 03:07:33 pm »

We would like to advise that some broadcasters are planning to re-arrange the transmission of their channels. All Freeview Terrestrial receivers and televisions will be affected including the Homecast HT3000.

Our advice to all users of Homecast HT3000 is to carry out a factory reset on their receiver and then to re-tune the channels after the 1 May 2014 event to ensure correct operation of the receiver.

Please use the following instructions to carry out the process.

https://www.dtvs.co.nz/download/ht3000/ht3000-restack.pdf

Homecast HT9200DTR MyFreeview|HD / Re-Stacking of Channels on 1 May 2014

« Last post by admin on April 26, 2014, 03:01:32 pm »

We would like to advise that some broadcasters are planning to re-arrange the transmission of their channels. All Freeview Terrestrial receivers and televisions will be affected including the Homecast HT9200DTR.

Our advice to all users of Homecast HT9200DTR is to carry out a factory reset on their receiver and then to re-tune the channels after the 1 May 2014 event to ensure correct operation of the receiver.

Please use the following instructions to carry out the process.

https://www.dtvs.co.nz/download/ht9200dtr/ht9200dtr-restack.pdf

Once all the channels have been loaded, please re-book all your recordings. The factory reset process will not delete any of your existing recordings.

DTVS-1B / Blind Scan Tuning method to tune channels using a Sky Dish

« Last post by admin on April 25, 2014, 09:59:51 am »

The preferred tuning method for DTVS-1B is to carry out a factory reset and then running through the automatic installation process. On some occasions, the installation will fail to find a signal with "Database Empty" message given. This issue occurs when either there is a problem with the connection to the satellite dish or the "LNB" on the satellite dish is not sending the signal at the pre-programmed frequency. On majority of the occasions, we have found that the "LNB" on the Sky installed dish sends the frequency incorrectly. The best remedy is to have the "LNB" replaced.

A temporary signal can be found using the following Blind Scan method. Please note that the signal is temporary and you will lose the signal when the "LNB" further deteriorates. You will also lose your channels on the next channel update or rearrangement done by Freeview as the signal at the pre-programmed frequency is not available.

Procedure:

1. Press the MENU button
2. Select INSTALLATION and press OK
3. Select SATELLITE SETUP and press OK
4. Move to LNB number and change it to 5 using the arrow keys. You should see LNB LOW FREQUENCY and LNB HIGH FREQUENCY change to 10750
5. Move to "22 KHZ" and change the setting to "OFF"
6. Press the OK button
7. When asked "Do you want to scan?", select NO and press OK.
8. Select "BLIND SCAN" and press OK
9. Move to START FREQUENCY and replace the existing value with 12200
10. Move to POLARIZATION and change the value to HORZ
11. Move to SERVICE TYPE and change the value to FTA
12. Press OK to SCAN
13. The scan will begin showing the progress frequency and a yellow bar moving across to show progress.
14. Once the scan has finished, press the EXIT button

The BLIND SCAN option will collect all the services from all broadcasters. Non-Freeview channels may show from channel number 1000 and above and may show as scrambled service.

DTVS-1B / Cannot get Channel 36-APNA TV on DTVS-1B

« Last post by admin on April 25, 2014, 09:34:11 am »

Channel 36, APNA TV is currently not transmitted via Freeview satellite. Hence, it is not available on the DTVS-1B receiver.
To view this channel, you need one of our following receivers:

HDBuddy
DTVS-T1
Homecast HT3000
Homecast HT9200DTR

DTVS-1B / Trackside no longer available

« Last post by admin on April 23, 2014, 01:00:21 pm »

The broadcaster of the Trackside channel has decided to remove the channel from the Freeview channel line up. Hence, the DTVS-1B will no longer show this channel.

The Trackside channel is now available via Sky or for online viewing via the TAB website. For those wanting to watch the channel online, our new product DTVS-Smart1 will allow you to watch this channel via the web browser.

DTVS-SMART1 / DTVS-Smart1 Sharing your connected drive via Samba service

« Last post by admin on December 18, 2013, 06:07:13 pm »

You can share your connected drives via the Samba service. Please use the following instructions:

1. Press Menu
2. Select Setup
3. Select Network
4. Select Samba Service
5. Turn on the Samba service
6. Take down you IP address by checking it in your wireless or LAN settings
7. Go to your windows PC.
8. Right click "Computer" and select "Map Network Drive"
9. Enter \\<ipaddress of dtvs-smart1> and click browse.
10. Map the folder you want to access.

DTVS-SMART1 / DTVS-Smart1 Loading XBMC and IPTV

« Last post by admin on December 18, 2013, 06:05:00 pm »

In the later release of our software, some very large applications have been removed to reduce the size of the firmware file. To allow reloading of applications, we have added an application called "DefaultApps" which will allow loading of applications such as XBMC and IPTV.

You can reload your missing applications and also repair any broken applications via the "DefaultApps" applications.

DTVS-1B / Receiver repeatedly showing boot and crc on the front panel

« Last post by admin on November 14, 2013, 06:46:03 pm »

Symptoms: During the start up process the receiver performs some checks and will attempt to start up but will then restart and will continue to do show boot and then crc and with restart again.

Solution: The boot/crc loop is a result of a short-circuit on the LNB cable or dish. It can also happen if an incorrect signal is sent for example a RF signal instead of the signal from the satellite dish. Do the following:

1. Turn the power off to the receiver and remove the cable attached to the "LNB Input'.
2. Restart the receiver to see if it will restart. Note, you will not get any signal as the signal cable has been taken off but this exercise will prove that the receiver is not faulty.
3. If the receiver does start up normally, then check your cabling from the satellite dish to the receiver including the LNB on the dish to fix the problem.