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General Discussion, News, Information / MOVED: HDBUDDY - FREEVIEW PRODUCT STOCK CLEARANCE
« Last post by admin on June 27, 2023, 10:04:05 am »This topic is now removed and no longer available.
Recent Posts
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DTVS-SMART1 / Cannot tune Freeview channels after factory reset
« Last post by admin on May 31, 2020, 10:49:47 am »After factory reset, the Freeview channels may not tune. Patches are available via our "DefaultApps" application to fix this. Please download the following application and then apply all updates under the "Current Applications" after "DefaultApps".
Link: https://www.dtvs.co.nz/g4defaultapps/apps/G4DefaultApps.apk
Link: https://www.dtvs.co.nz/g4defaultapps/apps/G4DefaultApps.apk
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DTVS-SMART1 / Viewing HEVC videos on DTVS-Smart1
« Last post by admin on October 20, 2019, 10:27:30 am »HEVC (High Efficiency Video Coding) also known as H.265 is a newer codec which provides better compression. The DTVS-Smart1 has hardware support for H.264 codec. H.265 hardware codec support was not available when this unit was developed. Software solution (MXPlayer) has been tried but playback is not satisfactory.
The current recommended method of viewing HEVC content is to convert the content to H.264 and then view it. the FFMPEG utility can be used to convert the file or you can use other H.265 to H.264 converter. The following is the command to use to convert using FFMPEG:
<path to ffmpeg>ffmpeg -i "<input file name>" -bsf:v h264_mp4toannexb -sn -map 0:0 -map 0:1 -vcodec libx264 "<output file name>"
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DTVS-SMART1 / SystemUI stopped
« Last post by admin on July 12, 2019, 01:03:01 pm »Some users have reported this error. The error is related with the wallpaper service. A full solution is being investigated. In the meantime, please try the following remedy:
Option 1)
1. Restart the unit and then immediately press the RED button and keep it pressed until the System Recovery screen appears.
2. Select option [2] Factory Reset
3. The select option [1] Erase cache data
4. Follow the prompt to restart the unit.
5. Check if error is still there. If yes, then proceed to Option 2 below. Option 2 is a lot more aggressive and erase data and settings.
Option 2)
Do the following only if you have the "DTVS-Smart1 Installation" application under the apps. Press the GREEN button to check. Contact our help desk if you do not have this application.
1. Restart the unit and then immediately press the RED button and keep it pressed until the System Recovery screen appears.
2. Select option [2] Factory Reset
3. The select option [2] Erase all data
4. Follow the prompt to restart the receiver.
5. The receiver should start up with no channels.
6. Press the GREEN button to show applications.
7. Select the "DTVS Smart1 Installation" Reinstall application
8. Follow the prompts to set up your unit and Freeview channels.
You can contact our help desk if there are any issues.
Option 1)
1. Restart the unit and then immediately press the RED button and keep it pressed until the System Recovery screen appears.
2. Select option [2] Factory Reset
3. The select option [1] Erase cache data
4. Follow the prompt to restart the unit.
5. Check if error is still there. If yes, then proceed to Option 2 below. Option 2 is a lot more aggressive and erase data and settings.
Option 2)
Do the following only if you have the "DTVS-Smart1 Installation" application under the apps. Press the GREEN button to check. Contact our help desk if you do not have this application.
1. Restart the unit and then immediately press the RED button and keep it pressed until the System Recovery screen appears.
2. Select option [2] Factory Reset
3. The select option [2] Erase all data
4. Follow the prompt to restart the receiver.
5. The receiver should start up with no channels.
6. Press the GREEN button to show applications.
7. Select the "DTVS Smart1 Installation" Reinstall application
8. Follow the prompts to set up your unit and Freeview channels.
You can contact our help desk if there are any issues.
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DTVS-SMART1 / DTVS-SMART1 Firmware, Channels and Application recovery (Updated 31 May 2020)
« Last post by admin on January 26, 2018, 11:52:34 am »Please use the following to recover the software on the DTVS-Smart1.
1. Download the latest software version 1.5.7 via this link: https://drive.google.com/file/d/1XVeQpJgQZ9pKU3SVoglsK7VR3C_Gmier/view?usp=sharing
2. Download the DefaultApp application via this link: https://www.dtvs.co.nz/g4defaultapps/apps/G4DefaultApps.apk
3. Extract the file "NTOBE-S_UPGRADE.BIN" to the root directory of a USB memory key
4. Save the G4DefaultApps.apk file to the USB memory key
5. Shut down the DTVS-SMART1 and then insert the USB key into the USB1 slot (at the back). Please ensure no other USB devices are attached.
6. Start the DTVS-SMART1 and then immediately press the RED button until the "Recovery Menu" appears.
7. Select Option 3 and then Option 3 again and the 1 (yes) to clear all partitions
8. The receiver will restart and begin loading the software and will restart.
9. The DTVS-Smart1 will restart to blank TV screen with no channels.
10. Press the GREEN button to show the applications available.
11. Select "APK Installer" and then navigate to "G4DefaultApps.apk" and follow the prompts to install over the existing DefaultApps application.
12. Exit "APK Installer" and then run the "DefaultApps" application.
13. You should see a list of "Current Applications"
14. Install all items in Current Applications after "DefaultApps" by selecting "Download".
15. Once done exit the DefaultApps application and do the following steps...
a) RESET THE DTVS-SMART1
1. Press the MENU button and the select SETUP
2. Enter the PIN code. Default PIN code is 0000
3. Select "System" and the "Factory Reset" and press OK. Select OK to confirm you want to continue.
4. The DTVS-SMART1 will be reset and the device will boot to the "First Time Installation" screen
5. Follow the prompts for setup.
6. If the signal is not found. Press the BLUE button to skip the channel installation and follow the manual channel installation process.
b) MANUAL CHANNEL INSTALLATION (Optional if you are only using the DTVS-SMART1 as an IP box)
1. Download the channel file via this link: https://www.dtvs.co.nz/download/dtvssmart1/channels/DTVS-SMART1-LNB-10750-channel.zip
2. Unzip the file to your USB memory key.
3. Insert the USB memory key in the receiver.
4. Go to Setup and then select Upgrade.
5. Select "Upgrade channel data via USB".
6. Navigate to your file and select it.
7. Once the update is complete, the receiver will restart and your channels will be loaded.
8. If you see a picture, then your settings are correct. You may have to put the volume up to on the DTVS-SMART1 remote hear sound. You may proceed to Section C.
9. If you see a "no signal" then you LNB Frequency setting may be incorrect. Try the following to get a signal:
9a. Press the MENU button and the select SETUP
9b. Enter the PIN code. Default PIN code is 0000
9c. Select "Channel Search"
9b. Highlight Optus D1 Satellite on the left
9c. Press the GREEN button to Edit the settings
9d. Move down to "TP. Info" and press the OK bitton.
9e. Select "12456MHz H 22500Ks/s S" or "12483MHz H 22500Ks/s S"
9f. Move to "LNB Frequency" and select "11300" and see if the "S" and "Q" bars come up. if yes, then you have a signal and you can press the back button to exit the menu.
9g. If you do not get a signal. Select "User" for "LNB Frequency" and then enter 10740 and press OK.
9h. If you still get no signal, contact DTV Solutions for assistance.
c) LOADING THIRD PARTY APPLICATIONS
Your third party applications can be loaded via the "APK Installer". Search the APKMirror site for a working APK file of your application. When downloading an application for the DTVS-SMART1, please ensure that you download a version of that application developed to work on Android Version 4.0+.
For further assistance, please contact DTV Solutions Help Line
1. Download the latest software version 1.5.7 via this link: https://drive.google.com/file/d/1XVeQpJgQZ9pKU3SVoglsK7VR3C_Gmier/view?usp=sharing
2. Download the DefaultApp application via this link: https://www.dtvs.co.nz/g4defaultapps/apps/G4DefaultApps.apk
3. Extract the file "NTOBE-S_UPGRADE.BIN" to the root directory of a USB memory key
4. Save the G4DefaultApps.apk file to the USB memory key
5. Shut down the DTVS-SMART1 and then insert the USB key into the USB1 slot (at the back). Please ensure no other USB devices are attached.
6. Start the DTVS-SMART1 and then immediately press the RED button until the "Recovery Menu" appears.
7. Select Option 3 and then Option 3 again and the 1 (yes) to clear all partitions
8. The receiver will restart and begin loading the software and will restart.
9. The DTVS-Smart1 will restart to blank TV screen with no channels.
10. Press the GREEN button to show the applications available.
11. Select "APK Installer" and then navigate to "G4DefaultApps.apk" and follow the prompts to install over the existing DefaultApps application.
12. Exit "APK Installer" and then run the "DefaultApps" application.
13. You should see a list of "Current Applications"
14. Install all items in Current Applications after "DefaultApps" by selecting "Download".
15. Once done exit the DefaultApps application and do the following steps...
a) RESET THE DTVS-SMART1
1. Press the MENU button and the select SETUP
2. Enter the PIN code. Default PIN code is 0000
3. Select "System" and the "Factory Reset" and press OK. Select OK to confirm you want to continue.
4. The DTVS-SMART1 will be reset and the device will boot to the "First Time Installation" screen
5. Follow the prompts for setup.
6. If the signal is not found. Press the BLUE button to skip the channel installation and follow the manual channel installation process.
b) MANUAL CHANNEL INSTALLATION (Optional if you are only using the DTVS-SMART1 as an IP box)
1. Download the channel file via this link: https://www.dtvs.co.nz/download/dtvssmart1/channels/DTVS-SMART1-LNB-10750-channel.zip
2. Unzip the file to your USB memory key.
3. Insert the USB memory key in the receiver.
4. Go to Setup and then select Upgrade.
5. Select "Upgrade channel data via USB".
6. Navigate to your file and select it.
7. Once the update is complete, the receiver will restart and your channels will be loaded.
8. If you see a picture, then your settings are correct. You may have to put the volume up to on the DTVS-SMART1 remote hear sound. You may proceed to Section C.
9. If you see a "no signal" then you LNB Frequency setting may be incorrect. Try the following to get a signal:
9a. Press the MENU button and the select SETUP
9b. Enter the PIN code. Default PIN code is 0000
9c. Select "Channel Search"
9b. Highlight Optus D1 Satellite on the left
9c. Press the GREEN button to Edit the settings
9d. Move down to "TP. Info" and press the OK bitton.
9e. Select "12456MHz H 22500Ks/s S" or "12483MHz H 22500Ks/s S"
9f. Move to "LNB Frequency" and select "11300" and see if the "S" and "Q" bars come up. if yes, then you have a signal and you can press the back button to exit the menu.
9g. If you do not get a signal. Select "User" for "LNB Frequency" and then enter 10740 and press OK.
9h. If you still get no signal, contact DTV Solutions for assistance.
c) LOADING THIRD PARTY APPLICATIONS
Your third party applications can be loaded via the "APK Installer". Search the APKMirror site for a working APK file of your application. When downloading an application for the DTVS-SMART1, please ensure that you download a version of that application developed to work on Android Version 4.0+.
For further assistance, please contact DTV Solutions Help Line
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Homecast HT9200DTR MyFreeview|HD / Code -2 when trying to book a particular programme
« Last post by admin on September 12, 2017, 10:52:32 am »The code -2 error is returned by the EPG application when it cannot find required information to complete the booking. On occasions you will find that you can book some programmes but not all. If this happens, try the following:
1. Ensure your unit is not recording.
2. Power off the unit via the power switch at he back of the unit.
3. Power up the unit after about 30 seconds
4. Allow about 30 seconds once the unit has started to allow loading of the EPG middleware
5. Bring up the EPG and try booking your programme
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DTVS-SMART1 / DefaultApps application - Revised (8 Sep 2021)
« Last post by admin on June 01, 2017, 10:43:48 am »The DefaultApps application supplied on the DTVS-Smart1 allows installation of some applications that are not installed with the firmware. These applications are either optional or upgrades of existing applications. Recently we have discovered that the hosting site for these applications has been changed and the application has lost access to the content.
We have a revised this application to allow access to an alternate site. The altenate web site has been updated with the latest software patches that need to be applied to software version 1.5.7 to fix known issues. The new application can be downloaded and installed using the APKInstaller application. Link to the new application is:
https://www.dtvs.co.nz/g4defaultapps/apps/G4DefaultApps.apk
For those who want to keep a copy of the applications, we have also made a copy of the applications which can now be downloaded directly from our website. The applications can be accessed via the
following link:
https://www.dtvs.co.nz/g4defaultapps/
List of Current Applications and description
1. DefaultApps (updated 31 May 2020)
The DefaultApps application allows installation of patched and new applications on the DTV-Smart1. It is recommended that all applications under the "Current Applications" section are re-installed after carrying out software recovery or a factory reset.
2. FirstTimeInstallation (updated 31 May 2020 )
This is the patched version of the Initial Installation Application. This version fixes automatic tuning of Freeview channels during initial setup.
3. Smart1-Reinstall (updated 31 May 2020)
This application allows you to manually execute the "Initial Installation Application" to allow you to reinstall your DTV-Smart1 without removing applications.
4. MHEG-5 EPG (updated 31 May 2020)
This is the patched version of the application that runs the Freeview EPG.
5. iMediaPlayer
This application is used to view your own media files.
6. IPTV
This application is used to watch IPTV application. You can load your own IPTV channels files (M3U) files via USB. Or use the browser to add and update channels.
7. YouTube
This an updated version of the YouTube application.
8. Clock Widget
This is an updated version of the clock widget.
We have a revised this application to allow access to an alternate site. The altenate web site has been updated with the latest software patches that need to be applied to software version 1.5.7 to fix known issues. The new application can be downloaded and installed using the APKInstaller application. Link to the new application is:
https://www.dtvs.co.nz/g4defaultapps/apps/G4DefaultApps.apk
For those who want to keep a copy of the applications, we have also made a copy of the applications which can now be downloaded directly from our website. The applications can be accessed via the
following link:
https://www.dtvs.co.nz/g4defaultapps/
List of Current Applications and description
1. DefaultApps (updated 31 May 2020)
The DefaultApps application allows installation of patched and new applications on the DTV-Smart1. It is recommended that all applications under the "Current Applications" section are re-installed after carrying out software recovery or a factory reset.
2. FirstTimeInstallation (updated 31 May 2020 )
This is the patched version of the Initial Installation Application. This version fixes automatic tuning of Freeview channels during initial setup.
3. Smart1-Reinstall (updated 31 May 2020)
This application allows you to manually execute the "Initial Installation Application" to allow you to reinstall your DTV-Smart1 without removing applications.
4. MHEG-5 EPG (updated 31 May 2020)
This is the patched version of the application that runs the Freeview EPG.
5. iMediaPlayer
This application is used to view your own media files.
6. IPTV
This application is used to watch IPTV application. You can load your own IPTV channels files (M3U) files via USB. Or use the browser to add and update channels.
7. YouTube
This an updated version of the YouTube application.
8. Clock Widget
This is an updated version of the clock widget.
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DTVS-P2 / Adding Prime Plus 1 to the DTVS-1B, DTVS-1, DTVS-P1, DTVS-P2
« Last post by admin on February 14, 2017, 01:47:40 pm »Please use the following instructions to add "Prime Plus 1" to the DTVS-1B, DTVS-1, DTVS-P1 & DTVS-P2. Please note that this is not a Freeview channel and hence will not tune automatically on a Freeview receiver following the Freeview guidelines. It has to be added manually. Also, there is no guarantee that this channel will remain in its current free state. It is entire up to Sky to allow access.
The following are the steps to add the channel:
1. Change channel to PRIME (Channel 10)
2. Press the MENU button
3. Select CHANNEL MANAGER
4. Select ADD NEW CHANNEL
5. Move down to "Prime" and press the right arrow to edit the name
6. Change the name to "Prime PL1" (note: Prime Plus 1 may not fit so you will have to enter a shorter name)
7. Move down to VPID and enter 1002 (do not press OK)
8. Move down to APID and enter 1102 (do not press OK)
9. Move down to PCRPID and enter 1002 and then press OK
After completing. Exit the menu by pressing the EXIT button until you are completely out of the menu. Press the OK button to show the Quick Select List and scroll down to your new channel.
The following are the steps to add the channel:
1. Change channel to PRIME (Channel 10)
2. Press the MENU button
3. Select CHANNEL MANAGER
4. Select ADD NEW CHANNEL
5. Move down to "Prime" and press the right arrow to edit the name
6. Change the name to "Prime PL1" (note: Prime Plus 1 may not fit so you will have to enter a shorter name)
7. Move down to VPID and enter 1002 (do not press OK)
8. Move down to APID and enter 1102 (do not press OK)
9. Move down to PCRPID and enter 1002 and then press OK
After completing. Exit the menu by pressing the EXIT button until you are completely out of the menu. Press the OK button to show the Quick Select List and scroll down to your new channel.
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DTVS-P1 / Adding Prime Plus 1 to the DTVS-1B, DTVS-1, DTVS-P1, DTVS-P2
« Last post by admin on February 14, 2017, 01:47:01 pm »Please use the following instructions to add "Prime Plus 1" to the DTVS-1B, DTVS-1, DTVS-P1 & DTVS-P2. Please note that this is not a Freeview channel and hence will not tune automatically on a Freeview receiver following the Freeview guidelines. It has to be added manually. Also, there is no guarantee that this channel will remain in its current free state. It is entire up to Sky to allow access.
The following are the steps to add the channel:
1. Change channel to PRIME (Channel 10)
2. Press the MENU button
3. Select CHANNEL MANAGER
4. Select ADD NEW CHANNEL
5. Move down to "Prime" and press the right arrow to edit the name
6. Change the name to "Prime PL1" (note: Prime Plus 1 may not fit so you will have to enter a shorter name)
7. Move down to VPID and enter 1002 (do not press OK)
8. Move down to APID and enter 1102 (do not press OK)
9. Move down to PCRPID and enter 1002 and then press OK
After completing. Exit the menu by pressing the EXIT button until you are completely out of the menu. Press the OK button to show the Quick Select List and scroll down to your new channel.
The following are the steps to add the channel:
1. Change channel to PRIME (Channel 10)
2. Press the MENU button
3. Select CHANNEL MANAGER
4. Select ADD NEW CHANNEL
5. Move down to "Prime" and press the right arrow to edit the name
6. Change the name to "Prime PL1" (note: Prime Plus 1 may not fit so you will have to enter a shorter name)
7. Move down to VPID and enter 1002 (do not press OK)
8. Move down to APID and enter 1102 (do not press OK)
9. Move down to PCRPID and enter 1002 and then press OK
After completing. Exit the menu by pressing the EXIT button until you are completely out of the menu. Press the OK button to show the Quick Select List and scroll down to your new channel.
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DTVS-1 / Adding Prime Plus 1 to the DTVS-1B, DTVS-1, DTVS-P1, DTVS-P2
« Last post by admin on February 14, 2017, 01:46:29 pm »Please use the following instructions to add "Prime Plus 1" to the DTVS-1B, DTVS-1, DTVS-P1 & DTVS-P2. Please note that this is not a Freeview channel and hence will not tune automatically on a Freeview receiver following the Freeview guidelines. It has to be added manually. Also, there is no guarantee that this channel will remain in its current free state. It is entire up to Sky to allow access.
The following are the steps to add the channel:
1. Change channel to PRIME (Channel 10)
2. Press the MENU button
3. Select CHANNEL MANAGER
4. Select ADD NEW CHANNEL
5. Move down to "Prime" and press the right arrow to edit the name
6. Change the name to "Prime PL1" (note: Prime Plus 1 may not fit so you will have to enter a shorter name)
7. Move down to VPID and enter 1002 (do not press OK)
8. Move down to APID and enter 1102 (do not press OK)
9. Move down to PCRPID and enter 1002 and then press OK
After completing. Exit the menu by pressing the EXIT button until you are completely out of the menu. Press the OK button to show the Quick Select List and scroll down to your new channel.
The following are the steps to add the channel:
1. Change channel to PRIME (Channel 10)
2. Press the MENU button
3. Select CHANNEL MANAGER
4. Select ADD NEW CHANNEL
5. Move down to "Prime" and press the right arrow to edit the name
6. Change the name to "Prime PL1" (note: Prime Plus 1 may not fit so you will have to enter a shorter name)
7. Move down to VPID and enter 1002 (do not press OK)
8. Move down to APID and enter 1102 (do not press OK)
9. Move down to PCRPID and enter 1002 and then press OK
After completing. Exit the menu by pressing the EXIT button until you are completely out of the menu. Press the OK button to show the Quick Select List and scroll down to your new channel.